Additional Complaint Mechanisms
New York Tech’s internal complaint procedures for students are described in the Resolve a Problem page.
As a recipient of Title IV federal funding, New York Tech provides information on filing complaints outside the institution in cases where satisfactory resolution cannot be reached internally.
The New York State Education Department and the Middle States Commission on Higher Education are the primary agencies responsible for managing student complaints outside New York Tech. Both have policies regarding the scope and process for filing complaints:
New York State Education Department
Office of College and University Evaluation
89 Washington Avenue, EBA Room 960
Albany, NY 12234
Complaints may be filed with the Department using this form
Middle States Commission on Higher Education
3624 Market Street
Philadelphia, PA 19104
Phone: 267.284.5000
Complaints may be filed with Middle States using this form
Students attending NYITCOM at Arkansas State may contact Middle States or the Arkansas Department of Higher Education:
Arkansas Department of Higher Education
423 Main Street, Suite 400
Little Rock, AR 72201
ADHE_Info@adhe.edu
Complaints may be filed with the Department using this form
New York Tech is also a member of the National Council for State Authorization Reciprocity Agreements (also known as, “NC-SARA”) for the provision of distance education courses across state lines. This means when a complaint related to distance education activities from an out-of-state student cannot be resolved at New York Tech, the student may file a complaint under the NC-SARA process.
This process applies to complaints of dishonest or fraudulent activity, including the provision of false or misleading information by the institution. Since the institution’s home state is New York, NC-SARA vests authority for complaint investigation and resolution with the New York State Education Department. While the Department may enlist the assistance of other entities in the state, it retains final authority over these complaints.
Students studying under NC-SARA have two years in which to appeal an internally filed complaint with the New York State Department of Education. Complaints about grades or student conduct violations cannot be addressed through the NC-SARA process. (See SARA Policy Manual, version 24.2, December 16, 2024, Section 4. Consumer Protection.)
Complaints may also be addressed to New York Tech’s programmatic Accrediting Agencies
Learn more about New York Accreditation.
AACSB International (The Association to Advance Collegiate Schools of Business) for its business programs
777 South Harbour Island Boulevard, Suite 750
Tampa, Florida 33602 USA
Phone: +1.813.769.6500
Accreditation Board for Engineering and Technology, Inc.
111 Market Place, Suite 1050
Baltimore, MD 21202-4012
Phone: 410.347.7700
Accreditation Review Commission on Education for the Physician Assistant, Inc. (ARC-PA)
ARC-PA
12000 Findley Road, Suite 150
Johns Creek, GA 30097
Phone: 770.476.1224
National Architectural Accrediting Board (NAAB)
1101 Connecticut Ave, NW, Suite 410
Washington, DC 20036
Phone: 202.783.2007
Commission on Accreditation in Physical Therapy Education
1111 N. Fairfax St.
Alexandria, VA 22314-1488
Phone: 703.684.APTA (2782)
Council for Interior Design Accreditation
206 Grandville Avenue, Suite 350
Grand Rapids, MI 49503-4014
Phone: 616.458.0400
Council for the Accreditation of Educator Preparation (CAEP)
1140 19 STNW, Suite 400
Washington, DC 20036
Phone: 202.223.0077
American Osteopathic Association
142 E. Ontario St.
Chicago, IL 60611
Phone: 800.621.1773
American Occupational Therapy Association, Inc.
4720 Montgomery Lane
P.O. Box 31220
Bethesda, MD 20824-1220
Phone: 301.652.2682
Commission on Collegiate Nursing Education (CCNE)
One Dupont Circle, NW Suite 530
Washington, DC 20036
Phone: 202.887.6791