Information Technology Services
Information Technology Services (ITS) is dedicated to delivering reliable, secure, and exceptionally satisfying capabilities and experiences across all of New York Tech’s campuses. We collaborate with our partners to leverage our information and technology resources to accelerate the university’s academic and research pursuits, elevate the student experience, achieve operational excellence, and deliver transformative solutions.
IT Resources and Services
ITS provides resources to enhance your New York Tech experience. Click below to explore options by selecting the category that best fits your needs.
Students
Find information on important software and tech platforms, learn how to connect with secure internet service and printing on campus, and get recommendations and discounts on hardware and tech resources.
Faculty
Learn how to seamlessly integrate high-quality technology resources and support into your classrooms. Transform course content using software and tech platforms that provide outstanding learning experiences and improve student success.
Staff
Get access the software, digital, and tech platforms you need to succeed, connect with secure internet service and printing on campus, and find recommendations and discounts on hardware, tech resources, and more.
ITS Help Desk
The ITS Help Desk is your dedicated resource for all IT support at New York Tech. Whether you are a student, faculty member, staff member, or guest, we are here to provide fast and reliable assistance.
By Phone
Call us during support hours, and our knowledgeable team will be ready to help.
New York: 516.686.1188
Jonesboro: 870.680.8830
Vancouver: 778.783.5981
Online
Submit an ITS help ticket. Choose your campus for online support:
New York and Vancouver:
Submit an ITS help ticket (Login Required)
Jonesboro:
Submit a ticket (Login Required)
In Person
Please call us during support hours for personalized assistance.
New York City: 1855 Broadway (EGGC), 7th floor, room 703
Long Island: Harry Shure Hall, 2nd floor
Vancouver: 2925 Virtual Way, suite 310, room: 3137
Jonesboro: Wilson Hall, room 437
Explore Our Services
ITS provides technology resources and services designed to support the New York Tech community. In our A-Z, you’ll find a comprehensive list of tools, software, and services that are accessible to everyone—whether you’re a student, faculty member, or staff.
Get Training to Improve Your Skills
Contact Us
The ITS Help Desk is your dedicated resource for all IT support at New York Tech.
New York
Monday – Thursday
8 a.m. – 10 p.m. (ET)
Friday
8 a.m. – 7 p.m. (ET)
Phone: 516.686.1188
Jonesboro
Monday – Friday
8 a.m. – 5 p.m. (CT)
Phone: 870.680.8830
Vancouver
Monday – Friday
8:30 a.m. – 6:30 p.m. (PT)
Phone: 778.783.5981