Explore Our Services

Information Technology Services (ITS) provides technology resources for the New York Tech community, with some services available for guests. Below is a comprehensive list of tools, software, and services accessible at New York Tech. You may also access the ITS Knowledge Base for training materials, troubleshooting resources, and solutions to common problems.

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Service
Password Reset Reset your NYIT Account password.	Forgot, password, password reset, reset, reset password, pass word, forgot password, account recovery, password recovery, reset your password, reset my password, forgot my password, forgot your password, forgot, how do i reset my password, how do I reset my password?, change password, reset login, forgot login, password management, account recovery	P
Canvas Learning Management System (LMS) Login Required New York Tech’s learning management system—your hub for courses, content, and collaboration anytime, anywhere.	learning management system, lms, learning, management, system, learning management, canvas, teaching and learning, academic technology, academic techonology services, technology, canvas lms, canvas learning management system, canvas platform, platform, online learning tools, learning management software, online education, e-learning, elearning, e learning, education, teachers, professors, educators, teacher, professor, educator	C
Secure Send via Email Login Required Safely send secure and restricted data via Secure Send email.	PII, HPI, restricted, email, secure send, hippa, secure email, secure, security, secure documents, private, confidential, secure information,	S
Access Request Forms — ITS Login Required Request system access for new or existing employees.	Access Request Form, Access Request Forms, Request, Access, Form, Forms, New Hire, New Employee, Employees, Hires, New Hires, New Employees, IT Access forms, new user, current user, current employee, employee, current employees	A
Account Activation Activate your NYIT account to access New York Tech systems and resources.	mynyit, my nyit, my ny it, account, my account, my portal, mynyit portal, portal, my nyit portal, my ny it portal, reset, password, pass word, password reset, pass word reset, login, log in, log, in, login issues, issues, login issue, log in issue, log in issues, issue, email, new york tech email, e mail, mail, nyit email, nyt email, nyt, newyorktech, newyork tech, reset account, activate, activating, activated, activate account, activate my account, activate your account, essentials	A
Adobe Creative Cloud Login Required Utilize industry-standard applications for design, video editing, photography, and web development, used worldwide.	Adobe, Adobe Acrobat, Adobe Acrobat Reader, Adobe Reader, Adobe Reader DC, Reader, DC, Adobe Suite, PDF, PDF Reader, PDF Editor, Editor, Edit, Edit PDF, PDFs, Adobe Creative Cloud, Creative Cloud, Creative, Cloud, Creative Suite, Adobe Creative Suite, photoshop, illustrator, indesign, in design, in, design, creativity, artist, art, designer, designers	A
Classroom & Tech Spaces Directory Find classrooms, labs, and tech-enabled spaces across campus.	Classroom, directory, class, room, space, spaces, education, education spaces, educational spaces, teaching spaces, teaching, teach, lab, computer lab, laboratory, smart, smart classroom, smart classrooms, class room, classroom, class rooms, labs, classrooms, educational, tech space, tech spaces, tech, technology space, technology spaces, technology,	C
Technology Spaces Directory Discover a variety of technology spaces across campus, including classrooms, computer labs, meeting rooms, and more.	Classroom, directory, class, room, space, spaces, education, education spaces, educational spaces, teaching spaces, teaching, teach, lab, computer lab, laboratory, smart, smart classroom, smart classrooms, class room, classroom, class rooms, classrooms, educational, tech space, tech spaces, tech, technology space, technology spaces, technology,	T
Microsoft Forms Login Required Create, customize, and manage surveys, quizzes, and polls with Microsoft Form.	Request, Access, Form, Forms, 365, Mircosoft, Microsoft Forms, microsoft 365, microsoft, microsoft office 365, microsoft office, office 365, o365, office365, office 365, office, overview, microsoft forms overview, forms overview, survey, surveys, create surveys, quiz, quizzes, poll, polls, poling, polling, pole, data collection, data,	M
Software Library Browse and utilize New York Tech software.	Free Software, software, download, downloads, nyit software, applications, application, app, apps, software library, new york tech software, new york tech's software library, sofrware, application, applications, freeware, shareware, software installer, browser, web browser, antivirus, antivirus and maintenance, browsers, connectivity, mfa, modeling and analysis, multimedia, productivity, teaching and learning	S
Google Workspace / Google Apps Login Required Access and utilize Google tools like Docs, Drive, and more at NY Tech.	Sheets, Google Forms, Google Sheet, Doc, Docs, Google Docs, Slides, Slide, Google Slides, gdrive, g-drive, g drive, drive, workspace, google workspace, google, google suite, google apps, apps, applications, application, app, google software, google tools, google services, work space	G
Hardware Requests — IT Equipment Request IT hardware directly from the ITS team to support your tech needs.	Apple, Dell, Discount, Discounts, Sale, Sell, Computer, Laptop, Computers, Mac, Macbook, Macbook Pro, Macbook Air, hardware, purchase, buy, sale, sales, laptops, desktops, monitor, monitors, accessories, accessory, peripherals, keyboard, mouse, keyboards, mice, peripheral, dell.com, apple.com, imac, iphone, apple watch, watch, smart phone, phone, ios, macos, ipad, macbook, student discount, student discounts, faculty discount, faculty discounts, staff discount, staff discounts, student, students, facilty, faculty, staff, employee, employees, employee discount, Technology Resources & Discounts, Technology Resources and Discounts , resource, resources	H
IT Governance Ensuring IT aligns with institutional goals and priorities.	IT Governance, its, information technology services, governance, university governance, governence, it project support, it support, stakeholder, stakeholders, stake, holder, holders, stake holder, stake holders, server level management, service level agreement, sla, policy, policies, institutional goals, information security and privacy council, information security and privacy counsel, information security council, privacy council, privacy counsel, information security counsel, business level support	I
Kaltura Video Management— Class Capture Login Required Record, manage, and share video content within Canvas.	kaltura, teaching and learning, academic technology, academic techonology services, technology, video, video recording, video conference, recording, cloud, plagerism, plagerize, kaltura video platform, integration, Kaltura integration, online learning tools, educational technology, education technology, video management, lms, learning management system, canvas, Class Capture	K
LinkedIn Learning Login Required Enhance your skills with on-demand professional courses.	linkedin, learning, linkedin learning, education, social media, continued education, license, benefit, benefits, online learning, professional development, skill development, career advancement, business skills training, training, trainings, courses, classes, course, class, linkedin learning tutorials, tutorial, tutorials, linkedinlearning, linked in learning, certified courses, career growth, remote learning, continued learning, continuous learning	L
Minimum Computer Requirements Ensure your device meets or exceeds the recommended specifications.	computer, laptop, macbook, macbook pro, macbook air, dell, minimum computer requirements, requirements, requirement, minimum requirements, minimum requirement, technology, tech standard, tech standards, technology standards, technology standard, tech, hardware, webcam, video, microphone, policy, Department of Architecture, Department of Digital Art and Design, Department of Interior Design	M
Multifactor Authentication — MFA Login Required Enhanced account security with multiple layers of verification.	Okta Verify, MFA, Multifactor, Number Challenge, okta, multifactor authentication, multifactor, multifactor authentification, authentication, authentication, 2fa, security, infosec, info sec, information security, cyber safe, cyber security, security	M
myNYIT Portal The my.NYIT portal offers enhanced functionality, customized options and pathways to New York Tech services, resources, and information.	my account, my.nyit, portal, mynyit, my nyit, my, nyit, account, my account, my portal, mynyit portal, portal, my nyit portal, my ny it portal, reset, login, log in, log, in, nyt, newyorktech, newyork tech,	M
NYIT Account Your NYIT account provides access to email, computers, systems, and course materials.	my account, nyit account, account, new york tech account, reset, password, pass word, password reset, pass word reset, login, log in, log, in, login issues, issues, login issue, log in issue, log in issues, issue, email, new york tech email, e mail, mail, nyit email, nyt email, nyt, newyorktech, newyork tech, reset account, activate, activating, activate account, activate my account, activate your account, essentials	N
OneDrive — Microsoft Login Required Store, share, and collaborate on files securely with OneDrive.	microsoft office, 365, office365, o365, onedrive, one drive, drive, filesharing, file, sharing, share, collaborate, collaboration, collab, files, microsoft, microsoft 365, office, cloud storage, cloud, storage, file storage, file sharing, secure cloud storage, online file storage, onedrive app	O
Outlook — Microsoft Login Required Access your New York Tech email via Microsoft Outlook.	outlook, email, microsoft 365, microsoft, 365, microsoft office 365, microsoft office, office 365, o365, e-mail, e mail, mail, microsoft outlook, email management, outlook email, outlook app, microsoft 365 outlook, email client	O
Personal Webpages Login Required Create and maintain a personal faculty or staff web page.	webpage, web page, webpages, pages, page, web page, word press, website, personal webpages, personal web page, wordpress, wordpress website, create a website, create a site, create a wordpress site, faculty, professional, personal webpage, personal website	P
Personal Technology Discounts Unlock exclusive discounts on IT products and services—just for the New York Tech community.	Apple, Dell, Discount, Discounts, Sale, Sell, Computer, Laptop, Computers, Mac, Macbook, Macbook Pro, Macbook Air, hardware, purchase, buy, sale, sales, laptops, desktops, monitor, monitors, accessories, accessory, peripherals, keyboard, mouse, keyboards, mice, peripheral, dell.com, apple.com, imac, iphone, apple watch, watch, smart phone, phone, ios, macos, ipad, macbook, student discount, student discounts, faculty discount, faculty discounts, staff discount, staff discounts, student, students, facilty, faculty, staff, employee, employees, employee discount, Technology Resources & Discounts, Technology Resources and Discounts , resource, resources, personal technology, internet, internet service providers, isp, internet discounts, internet discount, Altice, Optimum, AT&T, Charter, Spectrum, Comcast, Verizon, affordableconnectivity.gov, affordableconnectivity, affordable connectivity, software, software discounts	P
Policies — ITS Explore IT policies and guidelines for important information and resources.	policy, policies, guideline, guidelines, guide, guides, acceptable use, acceptable use policy, account management, account management policy, administrative rights, administrative rights policy, clean desk and clear screen, clean desk and clear screen policy, clean desk policy, clear desk policy, computer and printer deployment policy, computer and printer deployment, data security and access management policy, data security policy, access management policy, electronic signature policy, employee guidelines for use of generative ai policy, generative ai, generative ai policy, employee guidelines, IT vendor policy, IT Vendor management policy, learning management system (LMS) policy, learning management system policy, lms policy, mobile device policy, new computer request, new computer request policy, record retention and destruction, record retention and destruction policy, record retention policy, record destruction policy, remote work equipment policy, remote work resources policy, remote technology policy, password management policy, verification of student identity policy, verification of student identity for online learning policy, verification of student identity for distance learning policy, verification of student identity for online/distance learning policy, vulnerability and patch management policy, written information security program, written information security program policy	P
Secure Shredding Login Required Protect your data and New York Tech’s information with secure shredding services.	secure shredding, shredding, privacy, security, infosec, information security, info sec, shredding documents, shred documents, shred files, secure disposal	S
Software Requests Request the software you need.	software, soft ware, purchasing, purchases, buying, purchase, buy, sale, sales, personal, Discount, Discounts, Sale, Sell, student discount, student discounts, faculty discount, faculty discounts, staff discount, staff discounts, student, students, facilty, faculty, staff, employee, employees, employee discount, Technology Resources & Discounts, Technology Resources and Discounts , resource, resources	S
Teams — Microsoft Login Required Collaborate with Microsoft Teams—host meetings, chat, share files, and co-edit documents, all in one place.	teams, microsoft teams, instant messenger, IM, Ims, instant message, dm, direct message, microsoft 365, microsoft, 365, microsoft office 365, microsoft office, office 365, o365, teams group, collaboration platform, communication tool, collaboration, collaborate, collab, communication, teams meetings, virtual meetings, meeting, meetings, video conferencing, chat, call, calls, audio calls, audio conferencing, video calls, online meetings	T
Video & Audio Conferencing Login Required Use supported tools for virtual meetings and classes.	video conferencing, zoom, video, conferencing, audio conferencing, audio, zoom, ring central, ringcentral, zoom workspace, phone, phonecall, phone call, call, instant messenger, IM, Ims, instant message, dm, direct message, microsoft 365, microsoft, 365, microsoft office 365, microsoft office, office 365, o365, teams group, collaboration platform, communication tool, collaboration, collaborate, collab, communication, teams meetings, virtual meetings, meeting, meetings, video conferencing, chat, call, calls, audio calls, audio conferencing, video calls, online meetings, voice	V
Zoom Login Required Join and host meetings using Zoom Workspace.	zoom, zoom workspace, video conferencing, workspace, work, space, video call, audio call, audio conferencing, video, audio, video conference, audio conference, phone call, phone, call, phonecall, communication, virtual meetings, meeting, meetings, chat, call, calls, audio calls, audio conferencing, video calls, online meetings, voice	Z
Wireless & Wi-Fi at New York Tech Learn about New York Tech’s wireless networks.	Guest Wireless, eduroam, NYIT Wireless, Wireless, wifi, wi fi, wi-fi, edu roam, internet, connect, connectivity, wireless internet, guest wifi, guest wi-fi, network, Wi-Fi connection, wifi connection, Wi-Fi setup, Wi-Fi set up, wifi setup, wifi set up, Wi-Fi network, wifi network, internet connection,	W
Youtube — Teaching & Learning Trainings Watch instructional videos from NY Tech's teaching & learning teams.	youtube, training, continued education, teaching, teach, teaching and learning, academic technology, academic techonology services, technology, teaching tools, tool, tools, benefit, benefits	Y
Email at New York Tech Login Required Get connected with your official New York Tech email—your gateway to campus communications.	Email, Outlook, Webmail, 365, Mircosoft, e mail, mail, microsoft 365, microsoft, microsoft office 365, microsoft office, office 365, o365	E
Remote Work Technology guidelines for a smooth and productive remote work experience.	remote work, remote, work, remote work equipment remote work policy, policy, remote work resource, remote work resources, remote work technology guidelines, guidelines, guide, guide lines, work from home, wfh	R
Respondus LockDown Browser Login Required A secure test browser designed for proctored exams.	respondus, respondus lockdown browser, respondus lockdown, lockdown, browser, install, download, downloads, software, free, free software, application, applications, app, apps, academic integrity, academic, integrity, teaching and learning, learning, teaching, browder, web, internet, exam, test, testing, exams, tests, brdowser, faculty, students, student, instructor, professor	R
Respondus 4 Login Required Create and deliver secure online exams with ease.	respondus, windows, pc, authoring tool, create, manage, exams, canvas, software, academic technology, faculty, educators, instructors, instructor, educator, teaching, learning, academic integrity, respondus 4, respondus 4.0, 4, 4.0, respondus 4.0 exam authoring, install, download, downloads, software, free, free software, application, applications, app, apps, academic integrity, academic, integrity, teaching and learning, learning, teaching, browder, web, internet, exam, test, testing, exams, tests, brdowser, lms, canvas, learning management system, learning, management, system, assessment, assess, assessments, assesments	R
Turnitin — Academic Integrity Login Required Maintain academic integrity with our simple, reliable tools.	turnitin, canvas, academic integrity, study, software, download, downloads, install, teaching and learning, academic, integrity, plagerism, plagiarism, installation, application, app, apps, turn it in, plagerism detection, turnitin software, online plagiarism checker, originality report, plagiarism prevention tool, plagiarism prevention, turnitin assignments, academic writing tool, anti-plagiarism, anti plagiarism, anti-plagiarism tool, anti-plagiarism technology, anti plagiarism technology, online academic tools, academic technology	T
eduroam Connectivity on campus and at partner institutions around the world.	eduroam, edu roam, global wifi network, network, wifi, wi-fi, wi fi, global wi-fi network, academic wi-fi access, research, education, secure wifi, secure wi-fi, secure internet, internet, internet connection, eduroam network, eduroam internet, university internet, campus network, campus internet, eduroam setup, connect, connectivity	E
Google for Education Educational tools and resources from Google to enhance learning and collaboration.	Sheets, Google Forms, Google Sheet, Doc, Docs, Google Docs, Slides, Slide, Google Slides, gdrive, g-drive, g drive, drive, workspace, google workspace, google, google suite, google apps, apps, applications, application, app, google software, google tools, google services, work space	G
Microsoft 365 Login Required Streamline communication and boost collaboration across all your devices with Microsoft’s suite of apps, enhancing your productivity.	microsoft, microsoft 365, microsoft office, microsoft office 365, office 365, office, 365, email, powerpoint, power, point, powderpoint, outlook, excel, word, microsoft excel, microsoft word, microsoft outlook, microsoft powerpoint, microsoft power point, download, software	M
Instructional Support Guidance and training to help you effectively use academic technology and IT services.	academic, technology, tools, tool, smart classroom, classroom, classrooms, class, room, rooms, smart, teach, teaching, Academic Technology Tools, Tools, Technology, Academic, ATS, teaching, learning, teaching and learning, management, teacher, educator, professor, teachers, educators, professors, LMS, learning management system	I
Kaltura Learning View video tutorials, webinars, and training resources to help you effectively utilize Kaltura effectively.	Kaltura, Kaltura Learning, Class Capture, recording, Classroom	K
Self-Service Application (HR) View and update your personal information, pay slip, tax information, and benefits.	Employee Self-Service, HR, Pay Slip, Tax, Benefits	S
Library Resources Access a collection of books, periodicals, and journals.	Library resources, library	L
Virtual Desktop (VDI) Login Required Securely access New York Tech's personalized desktop environment to access systems and resources from any device, anywhere.	vdi, virtual desktop, virtual, desktop, vpn, frame, virtual desktop Infrastructure, remote, remote work, remote working, network, drive, access, security, security tool, tools, tool, citrix,	V
VPN (Virtual Private Network) Login Required Securely access New York Tech's network and resources from anywhere using your device—access requires ITS approval.	vpn, private network, private, network, virtual, virtual private network, infosec, information security, security, secure, infosec service, service, services, cisco, cisco anyconnect, any connect, connect	V

New York

Monday - Thursday
8 a.m. - 10 p.m. (ET)

Friday
8 a.m. - 7 p.m. (ET)

Phone: 516.686.1188

Jonesboro

Monday - Friday
8 a.m. - 5 p.m. (CT)

Phone: 870.680.8830

Vancouver

Monday - Friday
8:30 a.m. - 6:30 p.m. (PT)

Phone: 778.783.5981

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Jonesboro

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