The name Service Central says it all. We are the one-stop shop for students, faculty and staff to get technical and facilities support. Call us at ext. 1400 (from any campus phone) with questions and requests for assistance. If we don’t have the answer, we’ll find out who does and connect you with one of these departments:

Contact Us

Welcome!

• Get Started with Service Central

Academic Computing Services

• Get technology assistance for on-campus computers and audiovisual equipment
• Learn about distance learning (DL) and smart classrooms
• Find out about student printing access

Classroom Directory

Use the Classroom Directory to identify hardware and software options found in classrooms across our New York campuses.

NYIT login required.

Desktop Support Services

• Download software, including Adobe Acrobat, FTP, web browsers, video players, anti-spyware, and more
• Find out about email retention procedures
• Mobile and wireless setup
• Guest Wi-Fi at NYIT's New York and Vancouver campuses
• Get information about purchasing a computer

Data Warehouse Services

Find out about access and support for NYIT’s Data Warehouse Services platform.

Enterprise Systems and Services

Get access and support for NYIT’s enterprise systems, including:

• NYIT Connect
• Oracle
• PeopleSoft

Faculty, staff, students: Find out more about how to use PeopleSoft

Facilities Management and Assistance

Call us to schedule facilities repairs or get help with on-campus event set-up.

Media Services

Request audiovisual event support or consultation services for new equipment requests

Online Help

Get assistance with NYIT’s online resources:

• MyNYIT portal
• Blackboard
• NYITConnect password reset
• NYIT employee self-service portal

Frequently Asked Questions

How to Migrate Outlook Contacts to Gmail

Systems Networks and Telecommunications

We offer support for NYIT telecommunications devices, including phones, cell phones, mobile devices, and more. We also provide assistance with wifi and network components.

Web Services

We answer technical and content questions regarding nyit.edu, the my.nyit.edu portal, app development, wifi, networks, and more.

Contact Us

If you need technical assistance please contact Service Central via email at servicecentral@nyit.edu or by calling 516.686.1400.

• Our staff is available Monday through Friday from 9 a.m. – 7 p.m. and Saturday from 11 a.m. – 4 p.m.
• If you choose to reach Service Central via email (servicecentral@nyit.edu), please be sure to include a call back number where you can be reached and the best time to reach you. This is very important; if you do not, it will hamper our ability to best assist you.