According to a recent global survey, employees are focused on professional development, seeking new opportunities for reskilling and additional training, also known as upskilling. While potentially posing a challenge for employers to grow and retain talent, some in the New York metro area are actively pursuing corporate training for their employees, and they are tapping into New York Institute of Technology—whose curriculum is focused on preparing students for in-demand careers—and its School of Management faculty expertise to deliver it.
Last fall, New York Tech worked with Enzo Biochem, a pioneer in molecular diagnostics, to provide training for 20 management-level employees working in the company’s Farmingdale-based headquarters. The four-part, month-long series, designed to focus on managing a dynamic and diverse workforce, addressed the following topics:
- Leadership and Teambuilding Skillsets for the Culturally Competent Manager
- Resolving Conflict in a Culturally Diverse Business Environment
- How to Effectively Communicate and Manage Difficult Conversations and Personalities in the Workplace
- Anticipating and Resolving Workplace Complaints
School of Management faculty also conducted workplace skills training addressing similar topics with managers at Addus HomeCare, a leading provider of comprehensive home care and support services, and earlier this year shared its expertise with managers at Services Now for Adult Persons, Inc. (SNAP), a social service agency providing for the needs of senior citizens residing in Queens, N.Y., among other locations.
“New York Tech has long been involved in providing corporate training to a variety of organizations. However, we are seeing increased demand as employers are challenged to grow their professional workforce and acquire and retain talent as they also strive to counter the ‘quiet quitting’ phenomenon, among other realities in a very competitive yet uncertain business environment,” says Joshua E. Bienstock, LLM, J.D., an expert in human resources management. He and other faculty in the School of Management have also provided workforce development training to hundreds of entrepreneurs through the Queens Chamber of Commerce; to members of the more than 100 labor unions that comprise the Long Island Federation of Labor; and to scores of library directors and managers through the Long Island Library Resources Council, among others.
“Technology continues to change at an exponential rate,” says Associate Provost Francesca Fiore, Ed.D., “To remain competitive, employers need to invest in the skills of their workers. New York Tech’s curriculum—whether offered through our degree programs or through our employer partnerships—is well positioned to meet the evolving needs of the labor market.”
Another in-demand sector of professional training relates to certification seekers in industries including human resources, payroll, and treasury. For example, School of Management faculty have been selected by the Society for Human Resource Management (SHRM) to prepare those interested in professional certification using SHRM’s propriety materials. SHRM is a professional human resources membership association that promotes the role of HR as a profession and provides education, certification, and networking to its members. Certification preparation consists of 13 three-hour sessions to cover approximately 1,000 pages of course content. New York Tech faculty, led by William Ninehan, the director of HR program development for the school’s Center for Human Resource Studies, has also provided SHRM certification training for human resources staff at New York-Presbyterian, one of the nation’s most comprehensive, integrated academic healthcare delivery systems.