... during prolonged campus or building closures ...
Not sure what kind of help you need?
Call 631.348.3317 or 800.462.9041
Basic Technology Support (including Zoom and Blackboard)
Academic Computing staff are online 9 a.m. – 8 p.m. EDT Monday through Friday and 9 a.m. – 4 p.m. EDT on Saturday.
Drop in to their Zoom room at http://nyit.zoom.us/j/5166862222.
Or join by phone:
Dial: +1 646 876 9923 or +1 312 626 6799 and enter Meeting ID: 516 686 2222.
Please make sure your zoom software is up to date.
Educational Technology Support (including Zoom, Blackboard, VoiceThread)
Technology-Based Learning Systems (TBLS) staff are online 8 a.m. – 8 p.m. EDT Monday through Friday and responding to email 10 a.m. – 4 p.m. EDT on weekends.
Remote Teaching Support
Center for Teaching and Learning (CTL) staff are available to help you redesign your courses to meet the needs of remote teaching and learning. Drop-in hours are 9 a.m. to noon. Monday through Friday, with consultations, appointments, and workshops scheduled during afternoons and evenings. See our workshop schedule!
On weekdays, 10 a.m. – 12 p.m. EDT, drop in to zoom at http://nyit.zoom.us/j/5166861111
For appointments at other times, email:
- Linda Matthews at firstname.lastname@example.org
- Noreen O’Brien at email@example.com
- Greg Gerber at firstname.lastname@example.org (in Vancouver)
- Fran Glazer at email@example.com (Sundays only)
It can be helpful to see how someone else has redesigned their course. Several New York Tech faculty members have created short tours of their courses. Take a look!
Request a Workshop
Department chairs can request a workshop for their faculty members at http://bit.ly/yesweneedhelp. Include a couple of times when you and your colleagues can meet over zoom for a session targeted to your specific needs. You will receive a response within 24 hours.
Online resources, available 24/7:
Short how-to videosThree simple things you can do on Blackboard:
For more videos, visit the CTL’s YouTube channel:
- Blackboard: http://bit.ly/BbPlaylist
- Zoom: http://bit.ly/ZoomPlaylist
- VoiceThread: http://bit.ly/VoiceThreadPlaylist
What to Teach? A Faculty Guide for Decision Making
As more colleges and universities suspend in person classes or make plans to, faculty are left with the overwhelming prospect of continuing to teach in a new modality, while many of these faculty have limited or no experience teaching in distance education. Join 3 experienced instructional designers who have supported the transition to distance learners for hundreds of faculty in the University of Maine System as we share some practical and uplifting advice for how to make decisions about what to do with your course. Our hope is that you will leave this session with a clear understanding of what your next steps should be, a sense of calm and confidence, and some practical strategies for how to make the transition and where to find the resources you need.
Accelerate your Transition to Remote Instruction: 30-minute webinars from Blackboard
Select from an array of topics:
- Teaching Remotely (Blackboard Learn Basics). This webinar is designed to provide you easy step-by-step instructions on how to upload course content, create discussion boards for students to communicate, and provide an overview on the types of online assessments available in Blackboard Learn.
- Guide to Building Mobile Content. Basic fundamentals for preparing online course content for mobile delivery. Additionally, we will review Blackboard mobile apps and provide you with a helpful worksheet on mobile content development.
- Assessment & Assignments in Blackboard Learn. This intermediate session will provide a deeper dive into setting up assessments, utilizing different types of assessments and creating gradable assignments with Blackboard Learn.
Use Text Messaging to Contact Your Students
You can use EAB Navigate to send your students a text message for brief communications. Details at this week's blog post.
Frequently Asked Questions
Have you created short videos I can watch?
Yes! The Center for Teaching and Learning YouTube channel has playlists for each of these tools:
Can I access library resources when I'm off campus?
Yes! Visit https://libguides.nyit.edu/remoteaccess for details.
How do I connect this tablet to my computer?
What technologies are available to me?
- Use Zoom to continue meeting your students in real-time. All faculty members have been given licensed Zoom accounts, which can be accessed at https://nyit.zoom.us. That page includes links to log in and to download the app, as well as links to Quick Start resources for you and for your students. (Please note that all teaching faculty have received an invitation to a Licensed Zoom account. The invitation is not spam! Please activate your account by clicking on the link in the email.)
- Use VoiceThread for interactive lectures and for student presentations. All faculty members have VoiceThread Pro accounts, which can be activated by visiting https://nyit.voicethread.com and logging in with your New York Tech credentials.
- Use Blackboard to distribute course materials, to collect assignments, and for tests and quizzes. Blackboard will also serve as your class “hub” – students can access Zoom and VoiceThread by logging into Blackboard. Every course already has a Blackboard shell; if you have not already done so, you should upload your syllabus and materials, and make the shell available to students.
Where can I find a QuickStart guide on Zoom?
We have two QuickStart Guides: one for faculty members (and meeting hosts) and another for students (and meeting participants).
How can I create a permanent link for my class?
Create a "recurring meeting" on Zoom and give that link to your students to use throughout the semester.
Where can I find a QuickStart guide on VoiceThread?
You can find a QuickStart Guide here: http://bit.ly/FacultyVoiceThread
I don’t have a computer / internet connection / web cam at home. What are my options?
Although in-person classes are suspended on the New York campuses, the campus is still open. Faculty members may come in and use their office computers.
In Vancouver, the campus is closed to students unless they have an appointment or have pre-arranged use of campus resources with staff or faculty.
How can I communicate updates, changes, and other relevant information to my students?
Use Blackboard’s Announcements feature when you need to communicate with your class as a group. You can push the announcement to students’ emails, and a copy of the announcement will also appear on your course site. Set your course homepage to Announcements to make it easy for students to find. For assistance, email firstname.lastname@example.org or call the Blackboard Help Desk at 1.800.462.9041.
How can I continue to hold class – or office hours – in real time?
Zoom is a video conferencing application where up to 300 individuals can join a meeting and share audio and video. Zoom has a screen sharing and presentation mode. You have the option to annotate your shared screen and to record the session to your computer so that you can upload it for individuals to view on demand. The instructor needs a Licensed (formerly called Pro) account; students do not need an account to join a meeting. If you do not yet have one, contact Service Central to request a Licensed account.
Equipment you will need:
- Device with a good internet connection
- Headphones or earbuds with microphone (optional, but highly recommended)
- Web camera (optional, preferred for face-to-face contact)
- A Licensed account (formerly called a Pro account), so you can meet for more than 40 minutes
A few tips and tricks:
- Make sure you use the Sign in with Google button to log into the app.
- As owner of the Zoom room, you can mute participants when their background noise becomes distracting.
- Zoom has a breakout room feature that allows you to put students into small groups and then bring them back for large discussion.
- Zoom offers live training Monday through Friday. The 30 minute Getting Started sessions include real-time Q&A. You can also watch recorded training sessions.
- View these video tutorials to learn more.
- You can find documentation for yourself and for your students at https://www.nyit.edu/ctl/zoom/ (scroll to the bottom of the page).
- For more tips, see this page from the Center for Teaching and Learning.
How can I pre-record a lectures for my students to watch before we meet?
VoiceThread allows you to have an asynchronous conversation with your students while also viewing content - slides, images, documents, video, and more. If you don’t already have an account, sign in at https://nyit.voicethread.com with your New York Tech email address.
You can upload a PowerPoint or Keynote presentation into VoiceThread, then narrate “over” each slide. Later, if you want to update the content, you can switch out individual slides rather that re-record an entire video.
A few tips and tricks:
- VoiceThread integrates with Blackboard, which allows your content (and your students’ questions and comments) to remain private. It also allows you to create graded assignments. For assistance, contact Noreen O’Brien (516.686.4031) or Linda Matthews (516.686.7719) at the Center for Teaching and Learning, and Greg Gerber (604.306.1945) at the Centre for Teaching and Learning in Vancouver.
- Keep your videos short, 5-10 minutes at the most.
- Use a headset or earbuds, or a stand-alone microphone, to increase sound quality.
- Some instructors draft scripts before recording. If you do draft a script, consider providing it to the students as a supplement.
- Students don’t generally mind if the production values aren’t perfect! If you occasionally say “um” or repeat a word, don’t feel you need to re-record.
How can I collect student assignments without clogging my email?
Blackboard has an Assignments tool that allows you to collect assignments digitally, provide students feedback, and share student grades. For assistance, email email@example.com or call the Blackboard Help Desk at 1.800.462.9041.
How can I share student grades confidentially?
Blackboard allows you to communicate individual grades, category grades, and total grades with students through the Blackboard Grade Center. For assistance, email firstname.lastname@example.org or call the Blackboard Help Desk at 1.800.462.9041.
How can I give exams or quizzes?
Blackboard has a Tests and Surveys feature that allows instructors to create exams with multiple types of questions. You can create “pools” of questions to reuse, or you can randomly pull a subset of questions to create a different quiz for each student. You can control when each test is available and what is released to students. You can also analyze how students perform by question and see general information about a student's performance on the assessment (time to complete, etc.).
If you want to migrate a test into Blackboard, take a look at the Blackboard Exam Converter. This page allows you to easily convert your questions into a format that imports into Blackboard, and it can save you a significant amount of time! The video overview demonstrates how the converter works and how to upload the questions. You’ll also find instructions and sample files on the page, so you can experiment. For assistance, contact Noreen O’Brien (516.686.4031) at the Center for Teaching and Learning.
Are there webinars I can attend, to help me learn these tools better?
Yes! The companies who produce these technologies are offering webinars daily to help faculty adapt to changing circumstances. Go to http://bit.ly/WorkshopsAndWebinars to find a list of vendor webinars. Most of them are recorded as well.
I'd like to help! What can I do?
We are looking for volunteers with expertise in Blackboard, VoiceThread, or Zoom, who are willing to be a resource person for faculty. If you are interested, please complete this short form to tell us how you would like to contribute.