NYIT Online Help

Download the new course development compensation policy (pdf) and application (docx).

Blackboard Quick Help

This collection of support videos was created by Technology-Based Learning Systems for:

Download a one-page summary of Faculty Support for Blackboard

The Technology Based Learning Systems (TBLS) is now offering Blackboard Certification Training!

See table below for dates and times. Please note for Webinar Option, Parts 1 and 2 must both be completed in order to be certified.

Type of Training Date(s) Location/Campus Room Time
In-Person May 13 EGGC, Manhattan EGGC307 9:30 a.m. – 4:30 p.m.
In-Person May 14 Harry Schure Hall, OW B15 9:30 a.m. – 4:30 p.m.
Webinar (Parts 1 & 2) May 15 & 16 Online Online 1 – 4 p.m.
Register for training

Blackboard Faculty Drop-In Support sessions

All sections of all courses automatically have shells created for them on Blackboard. These shells can be used for fully online and blended courses, and can also be used to organize face-to-face courses: distributing handouts, collecting assignments, communicating with students, and making grades available to students. See these video tutorials for assistance, or come to one of the weekly Drop-In Support sessions or via Zoom Conference, where a staff member from Technology-Based Learning Systems (TBLS) is available to assist you with Blackboard questions. See schedule below for specific date(s) and time(s):

Dates Location/Campus Office Hours
In-Person Support Sessions
05/02/2019 26 West Street, Room 220, New York City 9 a.m. – 5 p.m.
05/07/2019 Harry Schure Hall, Room 227A, Long Island 9 a.m. – 3 p.m.
05/09/2019 26 West Street, Room 220, New York City 9 a.m. – 5 p.m.
Zoom Sessions
05/03/2019 Online 9 a.m. – 5 p.m.
05/06/2019 Online 9 a.m. – 5 p.m.
05/10/2019 Online 9 a.m. – 5 p.m.
05/20/2019 Online 9 a.m. – 5 p.m.
05/21/2019 Online 9 a.m. – 5 p.m.
05/22/2019 Online 9 a.m. – 5 p.m.
05/03/2019 Online 9 a.m. – 5 p.m.
05/23/2019 Online 9 a.m. – 5 p.m.
05/24/2019 Online 9 a.m. – 5 p.m.
05/28/2019 Online 9 a.m. – 5 p.m.
05/29/2019 Online 9 a.m. – 5 p.m.
05/30/2019 Online 9 a.m. – 5 p.m.
05/31/2019 Online 9 a.m. – 5 p.m.
Over-the-Phone Support
05/01/2019 Please call the Helpdesk at 1-800-462-9041 9 a.m. – 5 p.m.
05/08/2019 Please call the Helpdesk at 1-800-462-9041 9 a.m. – 5 p.m.
05/13/2019 Please call the Helpdesk at 1-800-462-9041 9 a.m. – 5 p.m.
05/14/2019 Please call the Helpdesk at 1-800-462-9041 9 a.m. – 5 p.m.
05/15/2019 Please call the Helpdesk at 1-800-462-9041 9 a.m. – 5 p.m.
05/16/2019 Please call the Helpdesk at 1-800-462-9041 9 a.m. – 5 p.m.
05/17/2019 Please call the Helpdesk at 1-800-462-9041 9 a.m. – 5 p.m.

For Blackboard Support sessions via Zoom, please feel free to contact Mr. Elpidio Dela Cruz, Jr. via email at edelacru@nyit.edu or by calling him at the Technology Based Learning Systems department which can be reached by dialing 631.348.3317 to make an appointment.

Note: In order to join the online sessions, you must have an Internet connection, a headset, and a webcam.

Blackboard Drop-In Support Sessions – Summer 2019

(May 22 – August 30)

For Blackboard Support sessions via Zoom or In-Person Campus support sessions (Manhattan or Long Island), please feel free to contact Mr. Elpidio Dela Cruz, Jr. via email at edelacru@nyit.edu or by calling him at the Technology Based Learning Systems department which can be reached by dialing 631 348 3317 to make an appointment.

Support for Faculty

Academic Computing Services is available to assist you with basic Blackboard functions such as:

  • logging in
  • uploading documents
  • enabling student tracking
  • copying course content from a previous semester

Please call 516.686.1400, or email servicecentral@nyit.edu to make an appointment.

Technology-Based Learning Systems is available to assist you in using Blackboard's more advanced features such as:

  • navigating within the course shell
  • building course content
  • using specific tools such as the Grade Center, journals, blogs, wikis, and discussion boards
  • generating reports of student activity
  • creating tests and quizzes
  • creating assignments—with or without automatic plagiarism checks
  • development of rich media
  • keeping your course running in the event of an emergency closing

You can consult with TBLS through scheduled workshops, webinars, and calls or emails to the help desk. Call 800.462.9041 or 631.348.3317 and leave a message with your name, email address or phone number, and the best time to reach you, plus a short description of the problem you'd like help with.

If you need more information, or if there are specific Bb features you are interested in exploring, please contact Elpidio Dela Cruz at edelacru@nyit.edu.

The Center for Teaching and Learning is available to assist you in designing or redesigning your courses to:

  • include more interaction and active learning
  • increase student engagement with the content
  • increase the time students spend 'on task'
  • rethink the ways in which you assess student learning

You can schedule a consultation at your convenience by sending an email to ctl@nyit.edu.