Student FAQs & Online Help Form

Updated March 1, 2021

Students: Submit Your Questions

Academic Calendar and Campus Events

How can I find out about important dates related to my classes?

Check out the Academic Calendar located here and as a tile on

Will activities still be held on campus?

During the spring semester, a majority of New York Tech-sponsored events at our New York campuses will be held virtually/remotely. Updates and information are available here.

For information about student clubs and organizations, please select your campus: New York City or Long Island.

How can I become involved in virtual events, clubs, and organizations?

One great way to stay connected with what’s happening at New York Tech is by participating in campus life. Student Engagement & Development hopes you’ll participate in events, programs, and lectures; take advantage of opportunities for leadership development and civic engagement; and join curricular and extracurricular clubs and organizations. The Student Engagement portal, the Cub Hub, is a new one-stop shop to engage with the clubs and organizations. Sign into the site using your NYIT credentials to find out about organizations on campus, how to get involved, and upcoming events.

Need more information? Submit your questions here

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Academic Support and Tutoring

I am struggling in my class(es). Is tutoring available?

During the fall and spring semesters: Tutors at the Learning Center, Math Resource Center, Science Learning Center, and Writing Center can help you with your course content. Schedule a virtual tutoring appointment today.

I am struggling with online learning. Can someone help me?

During the fall and spring semesters: Online Learning Assistants (OLAs) at the Learning Center are available to assist you with technical skills such as Blackboard, Google Drive, Zoom, etc., and student success skills such as time management, study skills, organization. They can also help direct you to other resources. Schedule a virtual appointment today.

Select: Tutoring → Online Learning Assistance

Need more information? Submit your questions here

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Admissions Information and Resources (Spring 2021)

We know you have a lot of questions about your next steps. If you're just starting your college search, learn more about how we are addressing changes during the COVID-19 pandemic. 

Please view all FAQs related to academics, university information, and housing or submit your question.

You can also jump to specific FAQs for international students, regarding visas, arriving to the United States, and taking classes online from your home country.

When do I need to submit my tuition deposit?

Undergraduate students need to submit their $200 nonrefundable deposit by May 1. Graduate students need to submit their $500 deposit within four weeks of receiving their acceptance. Graduate students admitted to Medical/Healthcare Simulation, Occupational Therapy, Physical Therapy, or Physician Assistant Studies programs have specific deposit amounts and deadlines.

Submit your deposit.

Speak with your personal admissions counselor if you have questions about submitting your tuition deposit.

Am I able to register for the spring semester?

Early registration will open for new students on April 19, 2021. Check your Admitted Student Portal for your next steps. The Fall 2021 semester will begin as planned on September 8, 2021.

Will Summer 2021 Orientation for new students take place?

Yes. Virtual orientation will go live in June. All new students will receive this information via email.

My family is experiencing significant financial challenges. Can my financial aid be reviewed?

If there have been changes to your family's financial circumstances since the FAFSA was filed and/or the Financial Assistance Package was received from New York Tech, then our financial aid counselors are prepared to help you. All students must submit a one-page typed personal statement thoroughly explaining the request.

If any of the following situations apply to you or a supporting family member, please indicate and submit the appropriate documentation:

  • Unemployment: Proof of unemployment
  • Health Issues and/or Medical Expenses: Letterhead statement from a doctor or other health professional explaining the medical condition and any treatments, surgeries, etc. performed
  • Death of a Family Member: Death Certificate or obituary
  • Other circumstances: Please contact the Office of Financial Aid for more information specific to your situation.
Please complete one of these two forms online and submit to the Office of Financial Aid:

Dependent Reevaluation Form

Independent Reevaluation Form

If you have questions and would like to meet with a financial aid counselor, email or sign up for a financial aid appointment.

What can I expect at a virtual advising appointment?

As a newly admitted New York Tech undergraduate student, you'll have the opportunity to complete your advisement and registration with the Advising & Enrichment Center (AEC). Registration is now open! Schedule your advising appointment now!

  • Meet virtually, one-on-one, with an AEC Advisor to review your program requirements.
  • Determine your first-semester sequence of courses.
  • Meet virtually with a peer advisor to help you create your Spring 2021 schedule and register for classes.
  • Speak with an Enrollment Services Center representative about your financial aid package.

If you're required to take a math placement exam, you will need to do that first! Check your Admitted Student Portal to find out if you must take a placement exam.

How can I visit New York Tech?

We are hosting a variety of virtual options where you can find out more about New York Tech. We strongly encourage you to join us at a virtual event or speak with an admissions or financial aid counselor via phone, email, or Zoom.

Virtual tours of our Long Island and New York City campuses.

First-Year Student Events

Transfer Student Events

Graduate Student Events

International Student Events

In-person campus tours are now available at New York campuses starting March 8. Sign up for a tour.

Can I defer enrollment to a future semester?

Of course. If you'd like to defer your application, please contact your personal admissions counselor. We will process the deferral request and, if applicable, issue a new, updated I-20 for international students.

My question isn't answered. Where do I go for help?

Please reach out to your personal admissions counselor, or email or, and we'll get you an answer.

Also, see FAQs related to academics, university information, and housing.

Need more information? Submit your questions here

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Advising Support (including registration and holds)

Will advising and registration for the spring semester continue as planned?

Yes! Priority advising for the summer and fall semesters for continuing students will begin on March 8. Registration for continuing students will begin April 5. Advising will continue to be offered via virtual meetings at that time. Please make an appointment to meet with an advisor. If your advisor is not displaying availability, find your advisor here and request an appointment directly. Advisement and registration dates can be found on the New York Tech Academic Calendar.

If you are a newly admitted fall 2021 student, please visit your Admitted Students Portal for information on your next steps.

I want to graduate as soon as possible. Can someone help me plan out my remaining course requirements?

Now more than ever, it's important to make sure you are on track to graduate on time and, if possible, earlier than planned. Advisors at the Advising & Enrichment Center (AEC) are ready to help you identify your remaining degree requirements and figure out how best to complete them within your desired timeframe. Schedule an appointment with an AEC advisor to work on planning for your degree completion.

Need more information? Submit your questions here

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Billing and Financial Aid

Is there someone I can speak to about my account and financial aid?

Yes. The Office of the Bursar can assist you with billing and payment plan questions by phone at 516.686.7510 or via email at

We encourage you to explore our online service options to save time. We’ve gathered some of the most frequently requested topics in one place for your reference.

The Office of Financial Aid can assist you with questions regarding your financial aid by phone at 516.686.7680 or via email at

Enrollment Services Center Specialists are available to walk you through your student account and financial aid. Schedule a virtual appointment today.

Will tuition and fees change this year?

We recognize the COVID-19 pandemic has had a far-reaching impact on our students and their families. We’ve worked diligently to continue to provide the highest-quality education, while ensuring the health and safety of our students.

While we are not able to adjust our tuition fees for the 2020-2021 academic year, we have frozen tuition for 2021-2022 and continue to work with students to help support their needs as part of our mission to provide access to opportunity to all qualified students.

I'm having a hard time making ends meet. Is there any supplemental financial assistance available?

New York Tech’s Student Emergency Fund was established to assist students who have been impacted financially by unforeseen circumstances during a disaster/crisis. It provides one-time assistance of up to $500 to New York City and Long Island campus students. See if you are eligible and apply for financial assistance through the Student Emergency Fund.

Additionally, if students at the New York City or Long Island campus are facing unexpected financial challenges that jeopardize their ability to stay in school, they may apply for a New York Tech CARE Grant. This microgrant program provides assistance to students who meet specified criteria with up to $1,000.

Need more information? Submit your questions here

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Campus Facilities

Spring semester courses began on January 25. The Long Island and New York City campuses reopened for classes on March 1.

How will I be able to access campus?

Everyone coming to campus must complete a COVID-19 Health Screen questionnaire prior to arrival—see student questionnaire and employee/visitor questionnaire. The questionnaires can also be accessed on and the New York Tech app. New York Tech also requires all students who plan to access campus for classes, services, resources, and events to obtain a COVID-19 diagnostic test up to seven days prior to campus access and provide negative test results.

Further details regarding other campus facilities will be shared as they become available. Please visit Planning for Campus Re-Engagement for more information.

Will I be able to access a study room on campus?

Study rooms can be reserved by individual students, with no room occupied by more than one person. In addition, the School of Architecture and Design will have an appointment system for 3-D printer access.

Long Island:

New York City:

Where can I find food at the New York campuses between classes?
  • Long Island campus: The Riland Café is open Monday – Friday, 8 a.m. – 2:30 p.m. They will offer specialized grab-and-go menu options including salads, yogurts, fresh fruit, and other hot and cold offerings. The layout of the dining areas, including seating, has been reconfigured to maintain health, safety, and physical distancing requirements. Microwaves are not available for use at this time, and reusable beverage containers are not permitted.

    In addition, New York Tech's new food truck, "Fork in the Road," is now serving multicultural menus and bold flavors to students, faculty, and staff at multiple locations across our Long Island campus. Check out their Instagram, @nyitcampusdining, for menus and locations.

    The Salten Café and Café Orso (formerly SAC Cafe) are closed for the remainder of the semester.

  • New York City campus: The Metro Café will be closed. However, Avenue-C vending options will be available in 26 W. 61st St., in addition to the wide variety of food options in the surrounding Manhattan neighborhood.

Find more information on Dining Services here.

Where can I purchase textbooks, supplies, and New York Tech clothing at the New York campuses?

New York Tech's bookstore has moved online. For textbooks, supplies, and "swag" such as clothing, accessories, and gift options visit our new bookstore website to place orders for course materials online and have textbooks shipped to your home (digital course material access is emailed). Get more information.

Will the fitness center on the Long Island campus be open this spring?

The Long Island campus fitness center in the the Student Activity Center (SAC) is NOW OPEN and accessible to all students, faculty, and staff Mondays &ndash Fridays, 8 a.m. &ndash 5 p.m.

In addition, yoga and kickboxing virtual classes are also being offered this spring. Click here for details.

Will I still be able to receive my accommodations through the Office of Accessibility Services (OAS)?

Yes, the OAS will work with students to make sure accommodations are provided with as little interruption as possible. Please contact Walter Mayer ( for assistance.

Need more information? Submit your questions here

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Courses and Other Academic Information

Is the spring semester going to be online or in-person?

Spring semester courses will begin on January 25, 2021. To continue to minimize the spread of COVID-19, all classes on the New York campuses (excluding the medical school and the nursing, occupational therapy, and exercise science programs) will be offered remotely until March 1, 2021.

Courses are being offered in four modalities: in-person, online, blended, and hybrid remote. Please check your class schedule for instruction mode of each class.


  • Before March 1: Classes meet via videoconferencing, i.e. Zoom, on a designated day and time.
  • After March 1:  Classes meet in person on campus and via videoconferencing, i.e. Zoom, on a rotating schedule to maintain social distancing. If a student is unable to physically attend a class, they will need to notify their professor that they will be attending virtually.


  • Before March 1: Classes meet online via Blackboard or Canvas. Students participate on a flexible schedule, but assignments will have a due date. There may be occasional activities via videoconferencing, i.e. Zoom.
  • After March 1: Classes meet online via Blackboard or Canvas. Students participate on a flexible schedule, but assignments will have a due date. There may be occasional activities via videoconferencing, i.e. Zoom.


  • Before March 1: Classes meet via videoconferencing, i.e. Zoom, on a designated day and time and online via Blackboard or Canvas.   
  • After March 1: A part of this class meets in person on campus and the other online via Blackboard or Canvas.

Hybrid Remote

  • Before March 1: Classes meet via videoconferencing, i.e. Zoom, on a designated day and time. At the professor’s discretion, there may be some online activity in Blackboard or Canvas.
  • After March 1: Classes meet via videoconferencing, i.e. Zoom, on a designated day and time. At the professor’s discretion, there may be some in person experience or online activity in Blackboard or Canvas.

Please note: Spring Recess, previously scheduled for March 20 –- 28, will now be held March 27 – April 4.

How can I best prepare for the spring semester?

Check out the Semester Preparation Checklist for helpful information (and direct links) on getting "technology ready," getting "academic ready," and where to find your classes.

I’m already registered for the spring semester. Will my schedule change?

As with any other institution, we must adhere to national, state, and local guidelines, which are being updated on an ongoing basis. In the meantime, we are doing our best to plan for minimal disruptions to the spring schedule, however, it's possible your schedule may change to accommodate for social distancing, reduced class and campus density, and other considerations. To discuss issues regarding your schedule, contact the Advising & Enrichment Center at or 516.686.7575.

How will I know which of my courses will be taught virtually and which will be taught in-person?

Classes will be virtual at the start of the semester. Some classes will transition to in-person in March. The location of the course (building/room #) will tell you if the class is being taught in-person or virtually. A class with a physical campus building/room location will have some in-person instruction (more details will be provided). Classes being taught virtually will have a building/room location of “Zoom.”

Be sure to check your class schedule for the most up-to-date class location. You can also check with your faculty advisor for additional information about courses within your major.

What if I have concerns about attending a class that is designated to meet in-person?

We understand that students may have concerns and challenges related to their attendance. We have developed policies to address student attendance requirements for those who are uncomfortable or unable to physically come to campus.

I am nervous about taking classes in a remote environment. What resources will be available to help me with my classes?

Online Learning Assistants (OLAs) at the Learning Center can assist you with aspects of online learning, including technical skills such as Blackboard, Google Drive, Zoom, etc., as well as student success skills such as time management, staying on task, study skills, and organization. Schedule a virtual appointment today.

Here are some other resources you may want to explore:

I am having difficulty in my class(es) and/or challenges with my instructor(s). Who can I speak to about my concerns and possible options?

The advisors in the Advising & Enrichment Center (AEC) are available to support you and ensure that you have all the necessary resources and information to be successful. If you are concerned about how things are going in your class(es), please schedule an appointment with an AEC advisor for assistance and guidance on your options.

AEC advisors are available for virtual drop-in hours Monday – Friday 9 a.m. – 5 p.m. (EST).

Need more information? Submit your questions here

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COVID-19 Resources

What is the coronavirus, and how can I keep myself and others healthy?

Information about the virus, resources on keeping yourself and others healthy, and suggestions regarding what to do if you are not feeling well can be found on our About COVID-19/Self Care page.

Community Health Resources

Are there agencies/websites that provide food, housing, and other information that may be helpful to me during this time?

Visit local government websites for updates on programs and resources that can help with food, housing, and other needs during the current health crisis.

Are there resources to track local testing/positivity rates or to determine potential exposure to COVID-19?

You can monitor COVID-19 public health metrics on the New York State Regional and County dashboards.

New York State has also developed COVID Alert NY, a free app for iPhone and Android smartphones, which is a voluntary, anonymous, exposure-notification app that tracks when people are close to another app-enabled smartphone using Bluetooth technology. The app then alerts you if you were in close contact with someone who tests positive for COVID-19. For more information, please visit the New York State website.

Medical Resources

Where can I get a flu shot, COVID test, or information about COVID?

Long Island and New York City campus students may make an appointment for a free flu shot or for COVID-19 test at the Academic Health Center on the Long Island campus. Call 516.686.1300 to schedule an appointment or if you have questions related to COVID.

Mental Health Resources

I'm feeling stressed. What should I do?

We are here for you—please remember:you are not alone! It's understandable that members of our New York Tech community may have concerns and anxieties about the uncertainty of current times. If you're feeling anxious or uneasy, please reach out to Counseling and Wellness Services at our campuses in Long Island (516.686.7683) or New York City (212.261.1773) to talk or make an appointment.

For additional information and suggestions, please see our "Bear Package" for students.

You can also reach out to your Residence Life Staff for additional information and support:

Need more information? Submit your questions here

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COVID-19 Student Testing

Do all students need to be tested for COVID-19 prior to the spring semester?

New York Institute of Technology requires students who plan to access campus for classes, services, resources, and events to obtain a COVID-19 diagnostic test up to seven days prior to the start of in-person classes for the spring semester and to provide negative test results.

Does the COVID-19 testing requirement to access campus apply to employees taking classes or to extended education students?

All students who plan to come to campus in the spring—including employees who are taking classes—must take a COVID-19 test and report the results, as described above.

Can I take a COVID-19 test on campus? Is it free?

Long Island and New York City campus students may make an appointment for a free COVID-19 test at the Academic Health Center on the Long Island campus. Call 516.686.1300 to schedule an appointment.

In addition, New York State residents can use this search tool to find a nearby testing site.​ As of this posting, testing is also available at the New York State-operated drive-thru sites at Jones Beach and Stony Brook University (free for New York State residents).

How long does it take to receive my test results, and are the results confidential?

Test results can take one or more days to receive and are confidential.

Is a home test acceptable?

No. Due to concerns about proper specimen handling, we are not accepting COVID home test results at this time.

If I've been vaccinated, do I still need to submit test results?

Yes. Vaccination protects the individual, but there remains a possibility that a vaccinated individual can still carry and spread the virus.

What happens if I test positive for COVID-19 in the spring?

Testing will help diagnose students who may be infected but are asymptomatic. If a positive test is discovered, you will be asked to remain in isolation and follow guidance from the local health department and your healthcare provider before returning to campus.

If a student is tested and shows a positive result for COVID-19, regardless of whether they are symptomatic or asymptomatic, the individual may return to work or class based on the following:

  • Symptomatic cases: at least 10 days of isolation from the onset of symptoms.
  • Asymptomatic cases:
    • 10 days of isolation after the first positive test if they remain asymptomatic, OR
    • With a doctor’s note giving permission to return to work or class.

While we recognize we cannot eliminate all risks of transmission on campus, we are committed to doing our part to minimize potential risks to our community.

How do I know if I need to quarantine before returning to campus or the residence halls?

As of the date of this post, the state’s current Incoming Travel Advisory requires travelers coming into New York State to quarantine for 10 days. You may “test out” of the mandatory 10-day quarantine by following the guidelines on this webpage. Travelers from states that are contiguous with New York are currently exempt from the travel advisory, including Pennsylvania, New Jersey, Connecticut, Massachusetts, and Vermont. The guidance also applies to international travelers coming from any CDC Level 2 or Level 3 Health Notice country.

Will I have to take the COVID-19 test again during the semester?

Mandatory testing will be required at the beginning of the semester as described above, to ensure that no one returns to campus infected. This is a reassurance to students and their parents, as well as faculty and staff. Based on the results of this initial baseline test and/or additional COVID-19 cases throughout the semester, there may be further surveillance testing conducted on smaller student groups (e.g. residence hall students). We ask for your cooperation should you be requested to take another test. As always, there will be no cost for any additional testing.

Are there other ways in which the university is increasing safety for students on campus?

Our overall strategy to reduce the chances of anyone coming into contact with the COVID-19 virus while on campus is described in our campus reopening plan. This approach includes physical distancing, promoting proper hygiene, daily temperature screening, increased cleaning and disinfection, and the use of face coverings, among other initiatives. We ask that everyone cooperate and do their part to maintain a healthy campus environment and to be aware of student policies for noncompliance.

Need more information? Submit your questions here

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Housing and Residential Life

Will housing be offered at the NYC and Long Island campuses this spring?

Housing accommodations will continue to be offered at the New York City and Long Island campuses this spring.

New York City housing accommodations will be provided at the Riverside Residence and Manhattan School of Music. Information regarding the cost of New York City housing and meal plans can be found here. For more information on housing availability and the housing selection process, please email

Long Island housing accommodations for the spring 2021 semester will be provided at the Hilton Garden Inn Roslyn. Information regarding the cost of Long Island housing and meal plans can be found here. For more information on housing availability and the housing selection process, please email

Need more information? Submit your questions here

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International Students

I am an international student. Am I still welcome? How will my visa be affected?

All international students are welcome for the spring, summer, fall, and future semesters. By offering courses remotely, we hope to provide you with access to courses until we are able to offer additional in-person instruction. If your country is currently experiencing shipping delays, then you may receive a delay in receiving your I-20. However, we are emailing students their acceptance letters and I-20s.

I cannot submit a notarized affidavit of support form due to the COVID-19 lockdown. Can I get my I-20?

Yes, please provide an affidavit of support signed and dated by the person who will be sponsoring your studies and we will be able to issue an I-20.

Is an online banking statement acceptable to get my I-20?

Yes, online bank statements are acceptable.

Can I switch my campus to NYIT-Vancouver in Canada?

In order to switch to the Vancouver campus, you must submit a separate application applying to the program you would like to study in Vancouver. You can inquire with the Vancouver Admissions office about program availability by emailing

What is the action plan for international students who still want to study at New York Tech but may not be able to travel to the United States?

We understand that U.S. consulate offices may be closed for visa applications. Students who are not able to secure a visa in time to arrive for the fall semester can begin by studying their program online from their home country. You will need to speak with your advisor when you create your class schedule to ensure at least one in-person or hybrid course is on your spring schedule. Upon request, we can defer your I-20 to a later date so you can request a visa to enter later in the semester. Students must enter the country before a certain date in order to study in the US for the fall semester.

Can I take online courses from my home country?

Yes, we will be operating on a hybrid model and many classes will be available online for the spring semester. Students should contact their academic advisor to find which classes will be available for them to study from their home country.

I received my I-20 and acceptance letter via email. Will you send me the hard copy at a later date?

Yes, when regular delivery services have resumed, we will mail the hard copy. However, U.S. consulates and the U.S. Customs and Border Patrol will accept electronic I-20s for issuing visas and entering the country.

Can I use the I-20 and acceptance letter sent to me via email for my visa interview?

Yes, you can use the I-20 sent to you electronically to apply for your visa.

Due to COVID-19, my home country’s government has instituted a lockdown order closing all banks, schools, and businesses. I cannot obtain my official application documents and/or I20 documents. What should I do?

You can submit copies of documents until you are able to obtain official documents.

If I take classes online in the fall from my home country and my visa is denied for an upcoming semester, can I get a refund of my tuition or deposit?

Classes taken online from overseas follow the same refund policy as classes taken in the U.S. The refund policy can be found in the New York Tech catalog. Deposit refunds are allowed in the case of visa refusal for students who have not started or attended classes.

Immigration Status

Can I study from my home country? Does this affect my immigration status?

If you are a new student for spring 2021, your courses must be in-person, or have an in-person element, to be allowed to enter the United States. Students who have been enrolled in courses prior to March 9, 2020, will be allowed to have a fully online course load.

The U.S. Department of Homeland Security guidance states students are able to maintain their immigration status while continuing their semester’s courses online in the U.S. or abroad. In addition, you must continue to be enrolled full time (12 credits for undergraduates and 9 credits for graduates) and make normal progress toward your degree.

If you are in your final semester and do not require a full-time course load to complete degree requirements, you are allowed to be less than full time. You still need to be authorized for part-time.

SEVP (Student and Exchange Visitor Program) has confirmed that if not all your courses can be delivered online, then the full-time requirement can be waived as a direct result of the impact of the COVID-19 emergency situation.

Will I be able to maintain my immigration status if I went back to my home country and return for spring 2021 semester, even if it’s more than five months?

Yes. You are considered to be maintaining status until the end of the spring 2020 semester, after which you are entitled to your annual summer vacation.

SEVP has confirmed that the five-month temporary absence provision will not apply during the COVID-19 crisis. This ruling is still in effect. Students who are starting their first semester after March 9, 2020 cannot take their courses completely online unlike students who started their programs prior to March 9, 2020.

If the COVID-19 restrictions are lifted, then you will be required to enter the country within 30 days of the start of classes.

What happens if I request a gap semester or year beginning spring 2021?

F-1 regulations refer to a gap semester or year as a Leave of Absence. If you are considering a leave, contact the Office of International Education for advice, as this decision can have a significant impact on your F-1 student status.

As of now, government guidance does not provide any special instructions or accommodations for those considering a Leave of Absence.


Do I need to get a travel signature before I leave the U.S.?

You don't need a travel signature to leave the U.S., but you will need to have one that is valid on the date that you return. You can request a new I-20 with an updated signature from OIE. A digital I-20 is considered valid but you must print it out and sign it by hand. Digital signatures by students will not be accepted.

  • Be sure to have up-to-date travel documents with you upon your return. Please refer to this travel checklist.
  • Be aware that there is still some uncertainty regarding international travel.
  • Be sure to pay attention to updates on the U.S. Embassy websites of your country of origin.
  • If you require a new visa, you will have to contact the consulate to know when or whether they will resume visa processing and how long it will take.

NOTE: We do not recommend traveling out of the country at this time as there are expected changes to employment restrictions. Consular interviews may also be delayed due to backlogs caused by COVID-19 crisis. Interviews previously scheduled may be canceled or rescheduled.

My visa is expiring, and I am unable to travel to my home country at this time. What should I do?

Your visa is a document solely for entry into the United States and does not determine the length of your stay in the U.S. There is no issue if it expires while you are in the U.S.

You may stay in the U.S. with an expired F-1 or J-1 visa as long as you maintain your immigration status by having a valid Form I-20 or Form DS-2019 and maintaining your status.

My visa is expiring/has expired. If I leave the U.S., will I need a new visa or can I re-enter on an expired visa?

If you leave the U.S., you will need to obtain a new visa from the U.S. Embassy or Consulate before you can re-enter the U.S. Canadian citizens do not need a visa to enter the U.S. Keep in mind, however, that international travel and visa restrictions are unpredictable, and when U.S. consulates resume visa processing there may be significant backlogs for appointments. This situation continues to evolve and varies by country. Some students have been able to obtain emergency appointments and others have obtained routine visa appointments.

If you will be traveling to Canada, Mexico, or adjacent islands, please determine whether you can benefit from automatic revalidation.

Where can I find up-to-date information on travel restrictions to the U.S.?


I need to apply for Optional Practical Training (OPT). Can I do this from outside the U.S.?

Currently, regulations require you to be physically in the U.S. at the time you submit your OPT application.

The most recent guidance in the SEVP’s FAQs: "The Department of Homeland Security is evaluating these issues and may issue additional guidance. USCIS adjudicates OPT employment authorization and status requests for F and M students and has yet to issue official guidance on these issues. SEVP continuously shares these stakeholders’ concerns with our partners at USCIS to assist them in their deliberations."

The Office of International Education continues to process OPT applications in the order they are received. If you have not applied for OPT, but plan to do so, we strongly encourage you to submit your application as soon as possible.

Am I allowed to go home after mailing my OPT application to USCIS from the U.S.? If so, will I be permitted to return to the U.S. to work once my application is approved?

You are allowed to leave the U.S. when an OPT application is pending at USCIS, but there are certain risks:

  • If you receive correspondence from USCIS in the mail to your U.S. address, you would not be there to offer a prompt response.
  • USCIS might consider your departure an abandonment of the application and deny your application as a result.
  • In the current time of COVID-19,international travel and visa restrictions are unpredictable.

Can I work fewer than 20 hours per week because of the COVID-19 situation?

Government guidance indicates that for the duration of the COVID-19 emergency, students on OPT who are working fewer than 20 hours per week are still engaging in OPT and are NOT accumulating any days of unemployment.

Am I allowed to work remotely temporarily while on OPT/STEM due to COVID-19?

Yes, you can work remotely temporarily for a U.S. employer while on OPT.

If you are currently engaged in the STEM OPT extension, you don’t have to submit a new I-983 if working remotely.

Can I apply for CPT (Curricular Practical Training) for my summer internship from outside the U.S.? Can my internship take place abroad?

Yes, OIE will continue to process CPT applications as usual.

SEVP confirmed that students may engage in CPT abroad, "...provided they are enrolled in a program of study of which the CPT is an integral component, the [ISSO adviser] has authorized the CPT in advance, and either the employer has an office outside the United States or the employer has a means to assess student engagement and attainment of learning objectives."

Post-Graduation Options

I graduated in fall 2020, and my plan was to return to my home country. However, now I would prefer to stay in the United States. What are my options?

You have four options:

  • Remain in the U.S. and apply for post-completion OPT (for F-1 students) or Academic Training (for J-1 students).
  • Remain in the U.S. during the grace period after your program end date (on your I-20 or DS-2019). NOTE: The grace period is 60 days for F-1 students and 30 days for J-1 students.
  • Pursue another degree in the United States and transfer (if eligible) your Student and Exchange Visitor Information System (SEVIS) record to another institution.
  • Change to another non-immigrant visa classification (H-1B, for example).

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What type of technology do students need?

In order to fully participate in New York Tech's offerings, we recommend that you have access to:

Additional requirements and recommendations, including browsers, antivirus software, peripheral devices (webcam, microphone, headphones), software, and internet access can be found on our computer/tech requirements page.

  • One of the following browsers: Edge, Firefox or Chrome

Will there be spaces available for students who need to take a class via Zoom immediately prior to, or following, an in-person class?
  • Yes, all open access labs will have web cameras to support Zoom videoconferencing. Please remember to bring your headsets. Open access labs are located:
    • Long Island Campus: Harry Schure Hall 2nd floor, and Wisser Library 1st floor
    • New York City Campus: 1855 Broadway – library (3rd floor) and Room 703
  • If you have your own laptop computer with a camera and headset with a microphone, there are a number of other places you can go to learn/study:
    • Long Island Campus: Harry Schure Hall lobby and SAC Cafeteria
    • New York City Campus: Lower level of 26 W. 61st St.
  • We also have a limited number of laptops and mobile hotspots available for short-term loan at the Long Island and New York City campus libraries in the event you want to learn/study in a place that does not have ready wifi access.

Do you have any quick tips and tricks to minimizing technical issues that might occur in Zoom classes?
  • #1 Tip: if your Internet connection is sluggish or unstable, mute your video.
  • Test your audio and position your video camera prior to class.
  • Mute your audio and turn off your camera by default.
  • Be mindful of background noise; mute your audio if you are not speaking or active in a conversation
  • Turn on gallery view so you can see your classmates; and hide non-video participants to avoid screen clutter.
  • If you don't have a neutral backdrop, use a simple (or fun) virtual background to hide house/office clutter.

Is there a number I can call if I have issues with Zoom or other software on my computer?

Depending on the nature of your question, your faculty member may be able to support you. Otherwise, please email Service Central at or call 516.686.1400. IT also provides live assistance via Zoom at 516.686.2222. Please visit the Service Central website for current hours of availability.

Does New York Tech provide any free or discounted computers/software?

Yes. Information about computer discounts available from Dell and Apple as well as links to software that is available to students free of charge (such as Microsoft Office) are available on our web pages that detail computer requirements and software.

Will the university help pay for technology and resources needed by students to finish classes completely online?

New York Tech has set up an emergency fund to support students who need some financial support for non-tuition-based emergencies (such as not having a reliable computer during this time). See if you are eligible and apply for financial assistance through the Student Emergency Fund.

What if I don't have a computer or the programs I need?

Please contact Student Affairs: New York Tech has set up an emergency fund to support students who need some financial support for non-tuition-based emergencies (such as not having a reliable computer during this time). See if you are eligible and apply for financial assistance through the Student Emergency Fund.

How is New York Tech ensuring the online learning environment is equal to the investment we are making in tuition?

Since the change to remote education occurred in the spring, technology has been added to all centrally scheduled classrooms to support enhanced communication between students in the classroom and those participating remotely. Our faculty understand that the student experience is at the heart of what students and their families expect from a New York Tech education. Faculty have adapted what they’ve learned over the previous two semesters and continue to receive additional training and support. We’ve also expanded online and phone support hours for our IT Help Desk (Service Central) and Academic Technology Services.

I lost my NYITConnect password. How do I reset it?

Please go to the NYITConnect reset page and go through the steps. If you need assistance, please contact Service Central at 516.686.1400 or email

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I am not feeling well and am not able to attend class and/or complete assignments. What should I do?

Students who do not feel well and are unable to attend class(es) and/or complete assignments should contact their professor(s) immediately. The professor will provide you with available options for your circumstance.

If you need to consider withdrawing from all classes for the remainder of the semester due to an extended illness, please contact the Office of the Dean of Students and a staff member will inform you about the "withdrawal for medical reasons" process, including the academic and financial implications.

I was planning to study abroad during the spring 2021 semester. Will I still be able to do so?

All New York Tech-led study abroad through May 31, 2021 has been canceled. Students who are traveling abroad with outside providers before May 31, 2021 are encouraged to cancel their trips. Students that will travel abroad with outside providers will be required to purchase New York Tech international health insurance and submit a waiver prior to departure releasing New York Tech of any responsibility should evacuation occur during the program. Updates will be posted here.

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