User Support Services

The Office of User Support Services would like to welcome you to our service request Web pages. We are responsible for providing technical support to faculty and staff on campus.

We seek to provide prompt, courteous, and accurate technical support while upholding the computer policies and procedures set forth by New York Institute of Technology. We are a division of the Department of Information Technology and Infrastructure.

Office Hours

• Monday: 8 a.m. - 6 p.m.
• Tuesday: 8 a.m. - 5 p.m.
• Wednesday: 8 a.m. - 5 p.m.
• Thursday: 8 a.m. - 6 p.m.
• Friday: 8 a.m. - 5 p.m.

Contact Us

For technical assistance, please call 516.686.1400 and use the following prompts:

#1 - Helpdesk
#2 - Facilities
#3 - Academic Computing
#4 - Telecommunications

 You can also fax us at 516.686.1134 or e-mail us at helpdesk@nyit.edu