The direct assessment of student learning outcomes provides information on student attainment of learning outcomes as they link to program learning goals and others, but how does the school measure the perceptual impact that student learning has on community, the business environment, and other groups?
The answer is through the use of indirect assessment. By implementing carefully designed survey instruments, the school is able to ascertain the quality of outcomes on stakeholder groups by soliciting their direct responses. Whether the survey is designed for employers, accreditors, alumni, or others, the end result is an evaluation of whether the community, at large, finds the overall outcomes of the school's efforts to meet expectations of the school's value proposition. By reviewing the results of these surveys, the school can also affect change to the manner in which it delivers its services to strengthen its alignment with these expectations.
The school also surveys alumni to better understand whether their education has served them appropriately, over time, and also conducts numerous surveys of its students to ascertain the overall quality of advising, technology and resources, and other factors that impact on the quality of the educational system. In addition, an exit survey for graduating students is conducted annulally to determine whether the school's academic programs has resulted in students attaining their educational goals.
For more information please contact:
Dr. Abram Poczter
Executive Director of Indirect Assessment
School of Management