Locations

• Green Lodge in Rm 103 on the Old Westbury Campus
• 1855 Broadway in Rm 707 on the Manhattan Campus

Office Hours

• Monday: 8 a.m. - 6 p.m.
• Tuesday: 8 a.m. - 5 p.m.
• Wednesday: 8 a.m. - 5 p.m.
• Thursday: 8 a.m. - 6 p.m.
• Friday: 8 a.m. - 5 p.m.

Contact Us

For technical assistance, please call 516.686.1400 and use the following prompts:

• #1 = Helpdesk
• #2 = Facilities
• #3 = Academic Computing
• #4 = Telecommunications  

You can also fax us at 516.686.1134 or e-mail us at helpdesk@nyit.edu

NYIT's Spring Cleanup Campaign

During the spring 2010 semester, NYIT's first "Spring Cleanup" campaign will commence. All faculty, staff, and administrators will "spring" into action and clean the NYIT houses of all unnecessary electronic and physical documents. The start of the Spring Break, Monday, March 22, is the target deadline for the completion of this effort. On Wednesday, March 24, we will be bringing in mobile shredders that will make their way across our New York campuses to collect and shred designated papers. In addition, we will be distributing more trash bins, trash bags, and recycling containers to our campuses in the next several weeks.

E-mail and Electronic Document Retention and Clean-Out

E-mail: In Microsoft Outlook, create a folder called "DocRetention." Move all pertinent e-mails that need to be retained to this folder. All e-mails that are stored in this folder will be saved. The users should clean out this directory as required by the university retention policies over time. All other e-mails in the user's inbox and other directories older than one year will be deleted automatically on a once-a year schedule. Users should clean out e-mails in their local directories.

Other Electronic Documents: All faculty and staff have a personal drive (Z = user home directory) that is located on the server. There are also Department Share directories (X = department share). Business-related electronic files and documents that need to be retained can be stored in either the user's personal home directory or the Department Share directory. To access these network directories on your computer system, go to "My Computer" and click on the Z or X directory as desired. Individual users and department/unit managers are responsible for reviewing the content of these directories and cleaning out as required by NYIT's document retention policies.

For assistance in accessing your home or department share directory, please contact the NYIT Helpdesk at 516.686.1400, Option 1.