Did you ever experience a problem on your computer and you had trouble describing the problem you are seeing? Jing (a free screen capture program) will let you take a snapshot of your screen or even record a short video of what is on your computer. After you record the image or video you can share it online or email the link to someone. It's a free download from TechSmith at http://www.jingproject.com and is available in both PC and MAC versions. TechSmith even provides free web space on their Screencast web site to upload your files so others can view them. You can even share your files at other sites such as YouTube. Click here for a Jing movie I made to show you how to get Jing.