"Using too many types of media, tools, applications, and/or software is bewildering to students," says Francine Glazer, Ph.D., assistant provost and director of NYIT's Center for Teaching and Learning, in Campus Technology. Glazer, is widely quoted in "The 'Dos and Don'ts' of Synchronous Online Learning," and offers numerous tips for faculty members setting up or improving their online learning programs.
"Factor in your students' available bandwidth, what devices they are using and how current their software is," says Glazer. "Just one or two students who haven't updated their computer software, for example, and who need help troubleshooting, can hold up the whole class." Glazer also advises that professors keep in mind that all students learn at different paces. "Cram in too much content without the opportunity for reflection, application, and integration and you'll wind up with an unengaged group that doesn't get what's going on."